Appointment & cancellation policy

In order to ensure that I provide you with high-quality service and efficiently manage my travel time for each client, I kindly ask that you notify me as early as possible in the event of any changes.

If you need to reschedule or cancel your appointment, the following policies apply:

• Cancellation between 48 and 24 hours before the appointment : a fixed fee of $25 will be charged to cover the late adjustment of the scheduled time block and travel route.
• Cancellation less than 24 hours before the appointment : a fee equivalent to 50% of the scheduled treatment cost will be charged.
• No-show upon my arrival: if I arrive at your home and you are absent, the full cost of the massage (100%) will be charged to compensate for the missed appointment and unnecessary travel.

Emergency situations :

Because unexpected situations are part of life, I remain understanding and flexible in cases of last-minute cancellations due to urgent medical reasons or force majeure. Please contact me by phone as soon as possible to inform me.

Professional boundaries and safety :

All treatments provided are strictly professional, therapeutic, and dedicated to your well-being. Out of respect for my profession and for my safety as a therapist, any inappropriate, disrespectful, or sexually suggestive behavior will not be tolerated.

In the event that these boundaries are not respected, the session will be terminated immediately, and the full treatment fee will be charged.